Private Policy

1. Introduction

FBC Energy (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, schedule a consultation, or otherwise interact with us.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

Full name

Email address

Phone number

Property ownership status

Home type

Credit score range (estimated)

ZIP code

Utility bill information

Any other information submitted through our forms

B. Automatically Collected Information

IP address

Browser type

Device type

Pages visited

Cookies and tracking data

3. How We Use Your Information

We use collected information to:

Determine eligibility for residential solar programs

Schedule virtual consultations

Provide custom solar proposals

Communicate via phone, SMS, or email

Send appointment reminders

Improve our advertising and marketing performance

Comply with legal obligations

4. SMS & Communication Consent

By submitting your information, you consent to receive:

Calls

Text messages (SMS)

Emails

from FBC Energy regarding solar consultations, appointment confirmations, and related services.

Message and data rates may apply.
You may opt out of SMS at any time by replying “STOP.”

We do not sell your phone number or personal information to third parties.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

Licensed installation partners (EPC installers) for project fulfillment

Service providers assisting with marketing, CRM, scheduling, and communication tools

Legal authorities when required by law

All partners are required to handle your information securely.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system can guarantee 100% security.

7. Cookies & Tracking Technologies

We may use cookies and tracking technologies, including Meta (Facebook) tracking tools, to:

Measure ad performance

Improve user experience

Optimize marketing campaigns

You may disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Your Rights

Depending on your state of residence, you may have rights to:

Request access to your personal data

Request correction or deletion

Withdraw consent to communications

To exercise these rights, contact us at:
[email protected]

10. Children’s Privacy

Our services are intended for homeowners aged 18 and older. We do not knowingly collect information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Information

FBC Energy
Email: [email protected]
Phone: 786-553-4583
Website: fbcsales.com